Windshield - GM (84120741)

• Payment is taken immediately when order is placed.
• Weekend and Holiday orders will be processed the next business day.
• If a part is not in stock (when your order status says ON ORDER) and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• All orders in HOLD status with no communication from emails or phone calls to us after or in response to our emails in 7 business days, will be canceled and refunded.
• Depending upon location, ground shipments usually take 2-7 days.
• All orders are shipped with their corresponding shipment type when all the parts arrived and the whole order is complete.
• Over sized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for any orders.
• Some high value pieces my require a signature for delivery.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• Canada Orders: Due to the cost of shipping internationally customers will be charged estimated shipping costs at the time of purchase. Should any additional charges be incurred due to packaging size or excessive weight, we will contact the customer prior to shipping. At that time we will request a written or verbal authorization from the customer to charge the actual shipping costs.
• Canada buyers are responsible for all costs incurred while shipping the product to their given address. This includes, but is not limited to insurance, import taxes, or duties.
• Canada orders will only be shipped to the credit card billing address or to an Approved PayPal address. There are no exceptions.
• No Canada Over-sized Freight Shipping at this time.
• In the unlikely event that a part has been placed on back order or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.
• We no longer offer Customer Pick Up

• Call us to arrange for any returns at or you may email customer service at [email protected].
• Parts that were ordered without providing a VIN number on the order are not returnable.
• Parts ordered with VIN are checked to see if they fit the VIN provided.
• A copy of the invoice will need to be included with the return.
• There is a 30% restocking fee charged against all returned parts.
• Parts must be resalable and in the original GM Box or Bag with all GM labels intact. Do not write on the box!
• We cannot take back used parts.
• We cannot take back installed, painted or tried parts
• Electrical parts are not returnable (even if unopened)
• Return request need to be within 60 days of receipt.
• Handling and Shipping fees are not refundable
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.

Return Procedure

• Email [email protected]. notifying us of your order number and part numbers you are returning
• All returns must include a copy of your invoice
• Ship at your expense using a traceable shipper
• Insure your shipment. We are not responsible for returned items lost or damaged in shipping.

Core Return Policy

• Include a copy of your invoice
• Cores must be a factory OEM part in the original GM box or package with the GM labels intact. Aftermarket cores or cores without the GM package will not be accepted. We will not ship unacceptable cores back to you. These items will be thrown away and no credit will be issued. GM does not accept aftermarket cores.
• Ship at your expense using a traceable shipper
• Cores must be drained if applicable and in their original packaging.
• Cores must not have physical damage to receive credit. Except for Headlamps and Fascias.

SHIP TO ADDRESS:

GmOutletParts.com Attn: Returns Dept 26125 Van Dyke Ave Center Line, MI 48015

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.